Privacy Policy

1. Introduction

Global Community Cleaners ("GCC", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, and mailing address
• Identity Verification: Government-issued ID and proof of address (for Workers)
• Payment Information: Bank account details for receiving payments (processed through Stripe)
• Location Data: GPS data during job completion to verify block cleanings
• Photos: Before and after photos of block cleanings
• Device Identifiers: Device tokens for push notifications (Apple Push Notification service / Firebase Cloud Messaging)
• Usage Data: App interaction data, feature usage patterns, and crash reports to improve performance

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Verify your identity and eligibility to participate
• Process payments and payouts
• Send you notifications about job opportunities and updates
• Verify job completion and quality
• Communicate with you about our services
• Detect and prevent fraud

3A. Push Notifications

We use push notifications to alert you about new job opportunities, route assignments, payment confirmations, and important service updates. You can manage notification preferences in the app settings or through your device's system settings at any time.

4. Information Sharing

We may share your information with:

• Payment Processors: Stripe for processing payments
• Service Providers: Companies that assist in operating our services
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

6A. Background Location Tracking

During active cleaning jobs, the app tracks your location in the background to record your route path for verification purposes. Background location tracking is only active while you have an in-progress job and stops automatically when the job is completed or abandoned. You will see a location indicator in your device's status bar whenever background tracking is active.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@globalcommunitycleaners.org